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Onboarding Process

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Step 1: Pre-Kickoff

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Sign-up to our Partners App

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Enter Network Information

Claim an Existing Network First, check if your network is already in our database by clicking “Claim Company”. Claim Company1 Pn Search for your network’s name in the drop down menu. If it appears, select it and click “Submit Claim”. You can also add any relevant details to support your claim. Claim Company2 Pn Our team will review your submission and respond within 1-2 business days with either an approval or follow-up questions. Note: Multiple user accounts can be associated with a company profile. Add a New Network If your network isn’t listed, click “Add New Company” to create a new profile. Create New Company1 Pn Enter your network name as you’d like it to appear publicly on RWA.xyz. Note: Multiple user accounts can be linked to the new company profile.Create New Company2 Pn Add & Submit Information Please complete all fields to the best of your knowledge. Under “Step 4: Listing Type”, be sure to select “Network”. This information will be publicly displayed on RWA.xyz. In our experience, networks with more complete and detailed profiles tend to attract greater user engagement. Once everything is filled out, you can add any final notes for our team and click “Submit New Listing”. We’ll review your submission and respond within 1-2 business days with either an approval or follow-up questions.

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Step 2: Kick-off

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Prior to Kickoff Call

We will establish a dedicated Slack channel shared between our organizations to centralize all communication regarding onboarding. This ensures that no issues or action items are missed. Once the communication channel is established, we will schedule a kickoff call. Please complete the following before our kickoff call:
  1. Designate Points of Contact (POCs) for:
    • Overall project management
    • Technical questions
    • Marketing
  2. Review the provided Network Scope Spreadsheet, which includes a status tracker for monitoring progress.

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During Kickoff Call

Please ensure all POCs are present for the following agenda:
  1. Review the onboarding process and discuss timelines.
  2. Go over the list of tokenization platforms and assets deployed on your network.
  3. Address network specific implementation issues.
  4. Optionally, schedule recurring weekly calls to review status and address any blockers.

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Step 3: Data Collection

We require introductions to each tokenization platform that will list assets on our data platform. Once introduced, we will coordinate with them to collect the following data. For additional details, please refer to our Onboarding Guide for Platforms and Issuers
  • Platform Reference Data: Each platform must create a profile in our Partners App and provide relevant information.
  • Issuer Reference Data: Each asset issuer must create a profile in our Partners App and provide relevant information. In most cases, we find it more efficient for platforms to submit this information on behalf of the issuers.
  • Asset Reference Data: Each platform must add detailed information about each asset through our Partners App.
  • Asset Pricing & Valuation Data: We will work with each platform to find the best way to ingest pricing/valuation data about their assets on an ongoing basis.

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Step 4: Data Integration

While collecting offchain data, we will work with you or a third-party data provider (e.g., Dune, Allium, SonarX) to integrate your network’s onchain data. Key technical notes:
  • To compute custom metrics with historical data, we ingest data at the lowest level: raw logs and traces (or equivalent for your network’s VM). We do not use indexers.
  • We prefer receiving data as a Databricks Delta-Share or Parquet files in cloud storage rather than extracting it from a node ourselves.
  • Platforms deploying custom protocols must assist us to ensure data accuracy.

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Step 5: Marketing Plan

As we finalize data collection and integration, our marketing team will collaborate with your team on a launch campaign. Here are examples of previous campaigns:
  • Press Release & Media Outreach: Collaborate for press releases, media coverage, and blog pieces.
  • Social Media Posts (X & LinkedIn):
    • Short-form logo x logo announcement.
    • Longer, data-driven analysis of your ecosystem.
    • Inclusion of relevant press releases/blogs.
  • Co-Hosting X Spaces
We welcome any additional creative marketing ideas.

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Step 6: Data Review

Once data collection and integration are complete, we will provide a preview of how the information will appear on our data platform. We request that you review and provide feedback before launch.

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Step 7: Go-Live & Marketing Launch

Once data validation and marketing plans are finalized, the data will go live on a designated date, and we will roll out the marketing announcements.

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Post-Launch Support

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Onboarding a New Tokenization Platform

  1. Add the tokenization platform and their POCs to the Network Scope Document.
  2. Introduce us to the POCs.
  3. We will collaborate to collect data for all of their assets.

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Editing Network Information

  1. Log in to our Partners App.
  2. Navigate to the network you want to edit.
  3. Click “Edit” and submit a “Change Request”.
  4. We will review the request within 1 business day.
  5. If any issues arise, we will contact you for clarification.

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Reporting a Data Error

  1. Send a message in our shared Slack channel with the following details:
    • URL where the error was encountered.
    • Screenshot of the error.
    • Corrected value.
  2. We will prioritize fixing the error immediately.