Onboarding Process
Step 1: Pre-Kickoff
Sign-up to our Partners App
- Go to https://partners.rwa.xyz/
- Enter your company email address
- Check your email and enter the verification code
Enter Network Information
Claim an Existing Network First, check if your network is already in our database by clicking “Claim Company”.



Step 2: Kick-off
Prior to Kickoff Call
We will establish a dedicated Slack channel shared between our organizations to centralize all communication regarding onboarding. This ensures that no issues or action items are missed. Once the communication channel is established, we will schedule a kickoff call. Please complete the following before our kickoff call:- Designate Points of Contact (POCs) for:
- Overall project management
- Technical questions
- Marketing
- Review the provided Network Scope Spreadsheet, which includes a status tracker for monitoring progress.
During Kickoff Call
Please ensure all POCs are present for the following agenda:- Review the onboarding process and discuss timelines.
- Go over the list of tokenization platforms and assets deployed on your network.
- Address network specific implementation issues.
- Optionally, schedule recurring weekly calls to review status and address any blockers.
Step 3: Data Collection
We require introductions to each tokenization platform that will list assets on our data platform. Once introduced, we will coordinate with them to collect the following data. For additional details, please refer to our Onboarding Guide for Platforms and Issuers- Platform Reference Data: Each platform must create a profile in our Partners App and provide relevant information.
- Issuer Reference Data: Each asset issuer must create a profile in our Partners App and provide relevant information. In most cases, we find it more efficient for platforms to submit this information on behalf of the issuers.
- Asset Reference Data: Each platform must add detailed information about each asset through our Partners App.
- Asset Pricing & Valuation Data: We will work with each platform to find the best way to ingest pricing/valuation data about their assets on an ongoing basis.
Step 4: Data Integration
While collecting offchain data, we will work with you or a third-party data provider (e.g., Dune, Allium, SonarX) to integrate your network’s onchain data. Key technical notes:- To compute custom metrics with historical data, we ingest data at the lowest level: raw logs and traces (or equivalent for your network’s VM). We do not use indexers.
- We prefer receiving data as a Databricks Delta-Share or Parquet files in cloud storage rather than extracting it from a node ourselves.
- Platforms deploying custom protocols must assist us to ensure data accuracy.
Step 5: Marketing Plan
As we finalize data collection and integration, our marketing team will collaborate with your team on a launch campaign. Here are examples of previous campaigns:- Press Release & Media Outreach: Collaborate for press releases, media coverage, and blog pieces.
- Social Media Posts (X & LinkedIn):
- Short-form logo x logo announcement.
- Longer, data-driven analysis of your ecosystem.
- Inclusion of relevant press releases/blogs.
- Co-Hosting X Spaces
Step 6: Data Review
Once data collection and integration are complete, we will provide a preview of how the information will appear on our data platform. We request that you review and provide feedback before launch.Step 7: Go-Live & Marketing Launch
Once data validation and marketing plans are finalized, the data will go live on a designated date, and we will roll out the marketing announcements.Post-Launch Support
Onboarding a New Tokenization Platform
- Add the tokenization platform and their POCs to the Network Scope Document.
- Introduce us to the POCs.
- We will collaborate to collect data for all of their assets.
Editing Network Information
- Log in to our Partners App.
- Navigate to the network you want to edit.
- Click “Edit” and submit a “Change Request”.
- We will review the request within 1 business day.
- If any issues arise, we will contact you for clarification.
Reporting a Data Error
- Send a message in our shared Slack channel with the following details:
- URL where the error was encountered.
- Screenshot of the error.
- Corrected value.
- We will prioritize fixing the error immediately.